Did you know? GRITS is responsible for Paratransit transportation in not only the Owensboro/Green River area, but the Bowling Green area as well.

Language Assistance

Written by Administrator

Language Assistance is Provided at No Charge.

 

DBE Policy

Written by Administrator

Click the Link below to access the Disadvantaged Business Enterprise (DBE) Program Policy Statement

 

 http://transportation.ky.gov/Transportation-Delivery/Documents/DBE%20Policy%20Statement.pdf

Title VI Complaint Process

Written by Administrator

Any person who believes he or she has been discriminated against on the basis of race, color or national
origin by Audubon Area Community Services, GRITS Transportation program may file a Title VI complaint
by completing and submitting the agency’s Title VI Complaint Form (Click - Title VI Complaint Form under Rider Informaiton).
Audubon Area Community Services, GRITS Transportation program investigates complaints received no more than 180
days after the alleged incident. Audubon Area Community Services, GRITS Transportation program will process
complaints that are complete.

Once the complaint is received, Audubon Area Community Services, GRITS Transportation program will
review it to determine if our office has jurisdiction. The complainant will receive an acknowledgement
letter informing him/her whether the complaint will be investigated by our office.

Audubon Area Community Services, GRITS Transportation program has ninety (90) days to investigate
the complaint. If more information is needed to resolve the case, Audubon Area Community Services,
GRITS Transportation program may contact the complainant. The complainant has ten (10) business
days from the date of the letter to send requested information to the investigator assigned to the case.

If the investigator is not contacted by the complainant or does not receive the additional information
within ten (10) business days, Audubon Area Community Services, GRITS Transportation program can
administratively close the case. A case can also be administratively closed if the complainant no longer
wishes to pursue their case.

After the investigator reviews the complaint, she/he will issue one of two letters to the complainant:
a closure letter or a letter of finding (LOF). A closure letter summarizes the allegations and states that
there was not a Title VI violation and that the case will be closed. A LOF summarizes the allegations and
the interviews regarding the alleged incident, and explains whether any disciplinary action, additional
training of the staff member or other action will occur. If the complainant wishes to appeal the decision,
she/he has seven (7) days to do so from the time he/she receives the closure letter or the LOF.

The complaint procedure will be made available to the public.

 

Deviated Fixed Route Information

Written by Administrator

To request a deviation for the deviated fixed route please contact our Dispatch office at 270 686-1651.

Public Transit Disadvantaged Business Enterprise Notice

Written by Administrator

June 10, 2013     Public Transportation Disadvantaged Business Enterprise Notice

 

In accordance with 49 CFR Part 26, the Kentucky Transportation Cabinet (KYTC),OFFICE  OF TRANSPORTATION DELIVERY,  anticipates an overall utilization goal of 5 percent for Disadvantaged Business Enterprises (DBE) in the Federal Rural and Small Urban Mass Transit

Program and applicable KYTC capital programs funded by the USDOT/Federal Transit Administration

For the next three (3) Federal Fiscal Years beginning October  1, 2013 through September 30, 2016.

The goal and the basis for establishing the goal are available for public inspection from 8:00 until

4:00 pm, Monday through Friday, at the Office of Transportation Delivery, 3rd Floor, Transportation

Office Building, 200 Mero Street, Frankfort, KY 40622 for 30 days following the date of this notice.

Comments may be sent to the above address  and will be accepted for 45 days from the date of this notice. Please contact Susan Perkins or Gail Mayeux at (502) 563-7433 at the Office of Transportion Delivery/Kentucky Transportation Cabinet with any questions. Comments may also be sent during the 45-day Comment period to the USDOT/Federal Transit Administration at the address listed below.

Mr.  Carlos A Gonsalez

Regional Civil Rights Officer

Office of Civil Rights, FTA Region IV

230 Peachtree Street, NW, Suite 800

Atlanta, GA 30303

Audubon Area Community Services invites all interested parties to also contact us at

This e-mail address is being protected from spambots. You need JavaScript enabled to view it to discuss the Disadvantaged Business Program and

procurement opportunities.

 

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